FREQUENTLY ASKED QUESTIONS
1. When do you start accepting applications for the Senior Model/Rep Team?
You can apply starting at midnight on New Year's Eve of your Junior year of high school right here on our website at https://andrewhillphotography.com/rep_team_application.
2. Do you offer a payment plan or any kind of payment arrangements?
Yes we do! We can send you an invoice thru Square for the full amount of your session and you can select AfterPay as your method of payment. This will split your balance in to low monthly affordable payments. If you pay it off early it's interest free. You will get an approval decision within seconds.
3. What is your refund policy?
We do not offer refunds on any sessions once a payment has been made. Session deposits are required to book and are non-refundable as well. If a session needs to be canceled for any reason we will offer you a credit in the amount that has already been paid. This credit can be used towards any session that we offer and it never expires.
4. How & when will I receive my photos?
We will send out a photo gallery web link through email, text message, FB messenger, or Instagram DM (whichever you prefer) that will include all of the un-edited photos (proofs) from your shoot. You will receive this gallery about 3-7 days after the photoshoot. You will need to look thru the gallery and choose your favorites for us to edit. All you have to do is create an account and 'Heart' which photos you like. We will then post a few of your pictures on social media as a sneak peek for everyone to see & share. All of your 'hearted favorites' will be edited and available to you in a new gallery in about 4 to 8 weeks (this all depends on what time of year & how busy we are). You will be able to view & save the photos from the gallery as well as purchase prints & additional products if you choose to do so.
5. How do I download & save photos to my cell phone?
When opening a link sent thru Facebook Messenger use the three steps shown below.
When opening a link sent thru a text message use the four steps shown below.
